How to port 0845 numbers

How to Port 0845 Numbers

The practice of ‘porting’ 0845 numbers ( has become the norm in recent years thanks to advances in the way the process is handled and managed.

Porting is when someone with a non-geographic telephone number wants to change their number provider in order to get better value, more call management features and/or better customer service whilst keeping the same telephone number. For example, Company A might have an 0845 number ( with Provider A but they want to change to Provider B who is cheaper and keep the same 0845 number.

This procedure is now straightforward and can be achieved in a matter of weeks with no loss of service or calls for the business.

If a company decides that it wants to port, if firstly needs to find out whether its new supplier has a portability agreement in place with its current provider. For example, if the organisation is currently with BT – it’s new provider would need an agreement with BT in order for the exchange to take place.

Once this has been established it then needs to do ensure that there are no outstanding bills payable to its existing account before completing a transfer request document that their new provider will be able to supply them with. This covers the activation of the new account and the disconnection of the old one.

There is no need for the business to contact their existing provider in order to port their 0845 numbers (

If a business is smart it’ll also be able to seek out a provider that won’t charge them to swap suppliers – meaning that it won’t cost them any extra to seek out a better deal.

The practice of porting means that UK organisations have the freedom to seek out the 0845 number supplier that suits them – whatever the reason. This encourages competition and increases the options available to UK businesses.

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